Anonymous
map-marker Montreal, Quebec

Was overcharged on purchase as my total was 299.90 Cdn. dollars and was billed for 402.00 Cdn

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Just want Stock X to fix the selling & billing problem. Nothing more nothing less. I would like to continue buying on Stock X but am disappointed. I cannot reach Stock X as I am computer illiteratejust
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User's recommendation: No recommendations as think this just 1 of problem

frederickv s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medford, New York

Bad company to deal with

i order a stock months went buy when i finally got threw to them they said they discontinue it sent me something close i told them it was for a bat vr action which is a remington clone an they asured me it would fit with very little adjustments by gun smith was not even close they know nothing about custom actions i have 10 custom built guns with micmillian stocks they know what actions can go into what stocks an what barrel contours will fit into each stock class a act so im going to eat 350 bucks cause stockys dont have it together stay away
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Preferred solution: Apology

Dave M Kkc

Positive experience

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They had the stock I wanted on hand and they shipped it out with in 24 hours. when I received it i realized it was for a BDL model not an ADL. I called they took my number and someone called me back with in a couple hours. They do not make the stock I wanted in an ADL but they did have an ADL to BDL conversion kit she told me about and they shipped it same day. My experience was very positive.
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1 comment
Guest

you ordered a ADL stock and got a BDL stock and you gave them 5 stars? What's wrong with this picture ?

Anonymous
map-marker Seward, Pennsylvania

Terrible Business

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Ordered a stock in December of 2020. Attempted to contact Customer Service 4 times before someone replied to my inquiry regarding the estimated availability of my order.

I was told 3 months. 3 months came and went and no stock so I attempted to contact Customer Service again, I sent 1 email a week every week for 4 weeks before I received a response saying it would be another 3 weeks. 3 weeks came and went, then 2 more before I reached out again. 1 email a week for 4 weeks before I received a response that the the stock I ordered is no longer being produced.

I asked when they were planning on contacting me, apparently I was not the only customer (if you believe that). I was offered my money back or a store credit, I asked for my money. Since the order was 6 months ago I was told it would have to be a paper check since I had paid with a debit card.....I was told a check would be sent on 6/9/21, today is 7/1/21 and still no check. I inquired if the check had been sent 2 weeks ago, "I assure you" is what I was told, "let me know if it doesn't show up by mid week" (6/30/21).

NO CHECK! Their response is they can cancel the check and send another UPS.

What have you been doing with my money for 7 and 1/2 months? I sincerely hope this business goes bankrupt and closes forever.

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User's recommendation: NEVER

1 comment
Guest

Your doing great its been over a year and i still haven’t received a check . My advise to anyone thats been jerked around is file a complaint to the attorney generals office and tell them about this company defrauding you.

Dennis S Usc

Horrible company

I ordered a stock 7 months ago that was listed as in stock. I was told the factory was 4 months out from production after getting an email saying stock was now back ordered. This company will not even return an email or a phone call. Really disappointing and horrible customer service. I have ordered stocks from this company in the past and have had no problems. DO NOT BUY FROM THIS COMPANY
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Pros:
  • No pros
Cons:
  • All

Preferred solution: Full refund

User's recommendation: DO NOT DO BUSINESS WITH THIS COMPANY

Paul H Pdu

I ordered a rifle stock and paid, but they haven't sent me a stock or a refund

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I ordered a stock in January of 2021, and I knew at the time the item was on back-order. Since that time, I've emailed them twice and called them at least three times. At first I asked for an update. In my later communications I asked for a refund. They refuse to communicate about the status of my order or give me refund, but they are masterful at stating the "somebody will call me back."
View full review
Loss:
$233

Preferred solution: Full refund

User's recommendation: There are alternative rifle stock vendors with whom to do business.

Derrick D Qkh

Worst Customer Service Ever

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Call them 28 time over a week and never got through to Jessica. When I finally got through 2 weeks later she informed me she canceled my order because their answering complained I call too much. This company is a joke. They will take your money but won't ship your order. Never understand any circumstances conduct business with this company!
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Loss:
$200

Preferred solution: Apology

User's recommendation: Never buy from them

Paul B Ibd

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Verified Reviewer

Customer service is worthless

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Ordered a stock 8 monthes ago an it still hasn't shipped. Try calling about 20 times secretary always says ni one there to take my call an someone will call me back. Which never happens. I would not recommend buying anything from them. Boyd's stock are a much better experience
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Pros:
  • I have no idea
  • No pros
Cons:
  • Poor shipping and customer service
  • No customer service dialog

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them

David S Yrr

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Verified Reviewer

Very Poor Customer Service

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Ordered an item that was in stock, but never shipped even well past their web site's shipping claims. Tried calling to check on the item and was told I would be called back in 24 to 48 hours. That didn't happen. Tried calling again and rudely had my order canceled even after I said I did not want to cancel the order.
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Pros:
  • Non
Cons:
  • Poor shipping and customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid the company. They don't deliver and customer service it terrible.

Warren L

This company ignores it's customers

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Ordered a stock, it was the wrong one. Sent it back and tried ordering the correct one. Was told I needed to talk to "Jessica" and that she would call me back in 24 to 48 hours. She never called back. I called back multiple times to talk to Jessica but she never answers her phone and she never called back. Stocky's won't refund my money or send me the correct stock. This has been going on for over a month. DO NOT buy ANYTHING from this company!! They'll rip you off.
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Loss:
$229

Preferred solution: Full refund

Chip B

Poor customer service

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Ordered stock on the 17th of March 2021, called several times in a 7 day period of time for a simple question. Never have received a call back in 10 days. Now the stock is here and does not fit action nor barrel chanel. They claim a 10 day within receipt of stock for return authorization, but if they will not return a call nor email how do you get a stock switched out???
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Pros:
  • I have no idea
Cons:
  • Poor customer service
  • Refund policy and customer service
  • No customer service dialog

Preferred solution: Full refund

User's recommendation: Find another vendor for stocks, *** poor service.

Anonymous

HORRIBLE Service

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I'm sharing my experience as a warning to others purchasing from Stocky's. We ordered a stock from them and they charged our card then totally disappeared for over two months. We could never reach customer "service" and they did not return MULTIPLE phone calls regarding the status of our order. Eventually, over two months after our purchase, they sent us a "credit memo" with no explanation. After three additional calls, we finally received an email stating that they didn't have the stock and had "refunded" our money. That refund has not yet been credited to our card. To this day we have not spoken to anyone other than an answering service, despite having made at least 10 phone calls during business hours. Absolutely the WORST customer experience we have ever had.
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Pros:
  • No pros
Cons:
  • Poor customer service
  • Never received product
  • No communication

User's recommendation: Do not buy from Stocky's!

Steve M Nso

Products purchased and not received

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I ordered products from Stocky's on Nov 13, 2020 and have never received them. I attempted to contact Stocky's about 6 times with the promise of a call back but never received one. Each time I call, they attempt to get me to the person who handles those issues, no one picks up, they say we will leave a message and they will call back. No one ever calls back!
View full review
Loss:
$758
Pros:
  • I have no idea

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy from this business, they cannot deliver product! They will not call you back to let you know what's going on.

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Joseph C Iby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to deliver a product . Poor customer service!

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Ordered a thumb hole stock august 16 ,2020 never received it . wrote several letters to customer service no replies, called customer service talked to receptionist sparkle twice she told me that Jessica would contact me from customer service . They never contacted me . At this point they are unable to deliver the product I ordered. All I want is a full refund . I will never or ever recommend anyone to do business with this company. On there web page they pride them selves on customer service . Its a lie.they wont even answer the phone.
View full review
Loss:
$263
Cons:
  • Way the whole thing was handled
  • Wont return my text
  • Keep changing ship date not honest

Preferred solution: Full refund

Anonymous

Let other people know about the very poor customer service.

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I didn't receive all the hardware with my order. Called custom service over and over only to be told that they would call me back never to happen. Still waiting.
View full review

User's recommendation: Don't do business with this outfit.

Dennis N Onw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

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I called 3 times over 3 weeks to report missing item in my order. Was told some one would call back each time. Never happened. Will have to order at reputable Co. like gun parts corp.
View full review
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: AVOID

1 comment
Joseph C Iby

If I was you I’d file a complaint with the attorney general office. This company ties up your money and when you have an issue they won’t except your call or a answering service picks up.

They never call you back.

They pride them selves on customer service . It’s a lie.

About

Summary

StockysStocks is an online store that offers a wide selection of accessories for shooting sports. The company was founded in 1996. StockysStocks' headquarters is located in Florida. For 15 years StockysStocks has been providing exclusive items for shooting. StockysStocks is one of the leading brands in gunstock industry. The company is proud of providing high quality products and services at affordable prices. Company's assortment includes accessories for guns, and various kinds of guns. StockysStocks products are known for high quality and exceptional design. If you are interested in shooting, StockysStocks is what you need. StockysStocks provides stylish, well-designed and reliable guns.

Stockys Stocks reviews and complaints

Stockys Stocks is ranked 389 out of 3738 in E-commerce category

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